XIII. ACCESS TO INTERNET RESOURCES
Sandusky Library offers access to information resources on the Internet in response to advances in technology and to the changing information needs of the community. Internet access is one component of the Library's objective to acquire, organize, and preserve materials which advance human knowledge and stimulate ideas, and to provide free access to these materials to all individuals and groups in the community for purposes of education, information, research, or the creative use of leisure time. The Library has no control over the information accessed over the Internet and is not responsible for its content. Sandusky Library assumes no responsibility for any damages, direct or indirect, arising from use of its World Wide Web site or from its connections to other Internet services. Users are hereby notified that they are responsible for the access points they reach.
CHILDREN’S INTERNET PROTECTION ACT (CIPA)
Sandusky Library complies with the Federal Children’s Internet Protection Act which mandates that access to the Internet be filtered for the protection of those under the age of 17. All Library PCs are filtered. For patrons ages 17 or older, the Library will remove the filtering software for 45 minutes upon request for their personal use as long as the patron is also in compliance with the Library’s Internet policy and patron responsibility policy.
Parents or guardians of minor children are responsible for their children's use of and exposure to the Internet. While patrons are free to access whatever Internet sites they wish, the Library is obligated to comply with federal and state laws regarding the prevention of exposure to certain explicit images and materials. Therefore, staff members will request that a patron remove such an image or text from an Internet workstation screen if, in the staff member's judgment, the image or text is displayed in such a way that other patrons, particularly children, are exposed to or cannot reasonably avoid viewing it. Patrons must refrain from displaying profanity, sexually explicit graphics or other sites that violate community standards as set forth in the U.S. Code Sec. 1460 of Title 18 and U.S. Code Sec. 2256 of Title 18. Library staff encourages parents to work with their children to develop acceptable rules for Internet use. Library staff encourages parents and children to read Child Safety on the Information Highway, jointly produced by the National Center for Missing and Exploited Children and the Interactive Services Association. This publication is available in Children’s Services.
Efforts to bypass the security of the Library network or any other computer network connected with the Library is strictly prohibited. The Library will assist in investigations of individuals who hack at any computer via the Library's network.
* Under no circumstances may patrons use their personal software on Library computers.
* Sandusky Library allows downloading and saving from the Internet only on removable media.
* Library staff will devote a reasonable amount of time assisting individual library users with the computer and Internet where needed. Library staff may be able to offer searching suggestions and answer some questions. Staff can help patrons start a program, save a program, and print a document. They cannot devote large amounts of time to each patron because staff scheduled on the floor are handling many information requests from many individuals. Library patrons are expected to be familiar with basic computer operation. The Library provides classes at no charge and provides manuals and documentation.
* If users experience any problems with the computer or programs, they should notify Library staff immediately.
* Illegal activity involving the Library's Internet resources will be subject to prosecution by the appropriate authorities
* No unauthorized disclosure, use or dissemination of personal identification information on minors is permitted. Such unauthorized disclosure, use or dissemination will result in a report to the federal and/or local law enforcement agencies
* Users agree to comply with United States Copyright Law and all other applicable laws.
* Users shall not use the Internet for the transmission of threatening or harassing materials.
TECHNOLOGY SERVICES AND EQUIPMENT USE POLICY
I. IN-HOUSE EQUIPMENT USE
The Library has available computers, microform equipment, copy machines, typewriters, and a CD listening station for patrons to use. In the Center for Lifelong Learning, the Library has fourteen (14) computers for instructor-driven training.
There is a fifteen-minute limit for using microform equipment and the CD listening station when someone else is waiting. When demand warrants, the staff may alter patrons’ use of the equipment.
Library staff will devote a reasonable amount of time assisting individual library users with the equipment where needed. Library staff may be able to offer suggestions for search strategies and answer some questions. Staff can help patrons start a program, save a program, and print a document. They cannot devote large amounts of time to each patron because staff scheduled on the floor are handling many information requests from many individuals. Library patrons are expected to be familiar with basic computer operation. The Library provides classes at no charge and provides manuals and documentation. (Access to Internet Resources – 2.13)
II. COMPUTER USE
Computers are available for use within each public service area of the Library. Patrons can use the SAM (Smart Access Management) software program to schedule computers and to pay for printing. A patron must either have a CLEVNET library card or a Temporary Access Card to use the computers. If the patron is using a library card, his fine must be under $3.00. A patron must purchase the Temporary Access Card for $1.00 at the APM (Automatic Payment Machine) which is located in Reference Services, Lower Level. This card is only good for the date it is purchased.
The following policies apply to computers in all areas of the Library:
- Computer time is available on a first come, first serve basis for a maximum of 2 hours per day. Because of the great demand for computer use, a patron must relinquish the computer when his time is up.
- Under no circumstances may patrons download or install their personal software on Library computers. Digital cameras and other devices requiring additional software may not be compatible with Library computers.
- Patrons may save their data only on removable media. The Library does sell blank formatted diskettes at cost. Sandusky Library is not responsible for damage to any user’s removable media, loss of data, or liability that may occur from patron use of the Library’s computers.
- Printing is available at a cost of .10¢ per page for black and white and .25¢ per page for color. No cash will be accepted. Printing must be paid for in advance using the pre-paid printing system.
- Patrons may bring in and use their own Laptops at their own risk in the Lower Level of the Library only.
- PAC terminals are available in areas of the Library for patrons to use and are not scheduled.
Computers in Reference Services, Lower Level:
Four (4) computers and a printer are located in the Archive Research Center and are designated for Archive Use Only.
Twenty-two (22) computers are designated Internet Lab.
In the Internet Lab:
Computers can be used by adults who are 17 years old and older only. Two patrons may use a computer at a time.
Computers in Children’s Services, Carnegie Wing:
Six (6) computers are located in the Short Circuit Center. These are for game use only. Children under the age of five must be accompanied by an adult or responsible person. Printing is not available on these computers.
Four (4) computers and a printer are located in the Family Center. These are available for Internet use. The computers may be used by an adult or responsible person who is accompanied in either the Family Center or Play Area by a child under the age of 17.
Fifteen (15) computers are located in the Homework Center. These are available for Internet use. Children under the age of 7 must be accompanied by an adult or responsible person.
In both the Short Circuit Center and Homework Center:
During non-school hours, or hours school is not in session, these computers may be used only by children between the ages of 7 and 16, or an adult or responsible person who is accompanied by a child.
During school hours, or hours when school is in session, these computers may be used by anyone. Children under the age of 7 must be accompanied by an adult. Adults must relinquish the computers if either a planned or unplanned school visit occurs and the students want to use the computers. When Homework Helpers, a Library-sponsored tutoring program, is in session, three computers are reserved for the program.
III. WIRELESS ACCESS POINT USE
The Library provides Internet access points for users with portable computers on the Lower Level. Library staff will provide general information on the settings necessary to access the Internet via these connections; however, the Library is not responsible for any changes made to one’s computer settings and cannot guarantee one’s hardware will work with the Library’s wireless connection.
If a user has problems accessing the Internet over these connections, staff will verify that the Library’s connections are operational, but will neither assist in making changes to the user’s network settings nor will they perform any troubleshooting on the user’s own computer.
Wireless poses the same risks to one’s personal information that a wired network poses, as well as some new risks. Users should not transmit their credit card information and passwords while using any wireless connection. Potentially, any information being sent or received could be intercepted by another Internet user. Users must take appropriate precautions when using this service.
The Library will not be responsible for any information that is compromised. The Library will not be responsible for any damage caused to one’s hardware or software due to security issues or consequences caused by viruses, hacking, or library systems. Printers are not available via the wireless connection.
Use of the wireless access points is governed by the Library’s 2.13 Access to Internet Resources Policy.
SAM AND APM PROCEDURES AND POLICIES
SAM (Smart Access Management) is the innovative software program used in libraries across the nation to better facilitate a more balanced use of public computers through increased privacy and time management. APM (Automatic Payment Machine) is used for computer printing management.
HOW TO USE SAM TO SCHEDULE COMPUTER TIME IN REFERENCE SERVICES & THE HOMEWORK CENTER:
- If a computer is available, you do not need to use the SAM Sign-Up Station computer. You can walk over to any available computer, type in your library card number and four digit pin number, and begin using the computer immediately. (Your four digit pin number is usually the last four digits of your phone number. If you are having problems with the pin number, please ask staff for assistance.)
- You can change your pin number. Please ask staff for assistance.
- You are allowed a one-hour session. The computer will give you a 10-, 5-, and 2-minute warning before you are automatically logged off the computer. If you want another one-hour session on a computer, you must either approach an empty computer (if one is available and re-enter your library card number and pin number) or schedule another session at the SAM Sign-Up Station computer.
- To use SAM to schedule computer time, you must approach the SAM Sign-Up Station computer and scan (or manually type) in your library card number and pin number.
- You will be assigned a ticket number and automatically put on a waiting list for the next available computer.
- To know when your assigned computer time is available, you must check the SAM Sign-Up Station computer screen for your computer assignment. The assignments are listed by the first four digits of your last name and the ticket number.
- Once the ticket number and assigned computer are listed on the screen, your ticket number will move to the middle column on the screen. You will have five (5) minutes to log on to the assigned computer. If you walk away from the area when your assigned computer time is listed, and it’s been longer than 5 minutes, your computer time is no longer available. You will need to re-enter the Waiting List using the SAM Sign-Up Station computer.
NOTE: If you do not have a library card, you may purchase a temporary Access Card for $1.00 using the APM. Temporary Access Cards expire at the end of the business day, therefore, you may not want to purchase a Temporary Access Card or apply printing to your account within 30 minutes of closing.
HOW TO USE THE APM FOR PRINTING AND PURCHASING TEMPORARY ACCESS CARDS:
- You must have money in your printing account in order to print. Your account is your library card number. However, money cannot be put into a your account until you have logged onto a library computer at least ONE time.
- Printing costs are .10 cents for black and white printing and .25 cents for color printing.
- Money is put into your account using the APM. Scan (or manually types) in your library card number.
- You then put money (cash up to $20.00) into the machine which goes into your account. You must press Enter to apply the money to your account. The APM does not make change when you insert money.
- If you are putting printing money onto a Temporary Access Card, in order to get any remaining printing money back, you need to CASH OUT before leaving for the day. At the end of the day, the SAM system removes the temporary Access Card accounts.
- At any time, regardless if you have applied printing money to your library card or a Temporary Access Card, you can cash out to get your money back. However, the money will be given in quarters and nickels.
- If you have pre-purchased printing tokens, you must go to the Reference Services desk and have a staff member apply the token amount to your printing account. NOTE: However, it still applies that if you haven’t logged on at least once to a computer, you will need to do so in order for the token money to be applied to your printing account.
- Printing is done from the computer. The cost of the printing is automatically deducted from your library card (or Temporary Access Card) printing account.
- To check to see how much printing money remains on your account, you can check this at the APM by scanning (or typing) in your library card number.
- When you are done using the computer, please turn in your Temporary Access Card as we can reuse it.
NOTE: The APM is located near the stairs in Reference Services in the Lower Level. ALL patrons must use this machine to apply money to their library card (or Temporary Access Card) printing account.
- Children cannot log in to a computer in Reference Services. However, this is where the APM is located which they must use to apply money to their printing account.
- You may use the computers for two (2) hours per day or six (6) log-ins per day.
- You can only have three (3) consecutive log-ins within one hour. On your fourth try, the computer will not allow you to log-in until one hour has passed. You will receive an “exceeded log-in” message telling you this.
- If you are over the fine limit threshold ($3.00) on your library card, you cannot use a computer until your fine amount is under $3.00.
*REMINDER: With the new SAM software, we no longer take advanced reservations. The only way for you to schedule computer time is to walk-in and sign up using the SAM Sign-Up computer.
Once a patron accumulates fines of $3.00 or more his/her borrowing privileges are discon- tinued. Borrowing privileges are reinstated once fines are paid in full or are under $3.00.
XVII. UNATTENDED CHILD POLICY
Children are welcome in our Library, and we are concerned about their safety and welfare. However, parents and caregivers are responsible for monitoring the activities and regulating the behavior of their children while the children are in the Library.
Library staff members cannot, however, supervise children or function as substitute baby-sitters. Parents and responsible persons need to be as careful of their children’s safety in the Library as they would be in a shopping mall or any other public building. Children can easily wander out the door, into the street or parking lot. They can be injured by swinging doors or by falls from furniture.
We respect the privacy of all library patrons and will intervene only when, if in the opinion of Library staff, the safety and well-being of a child or adult is threatened.
The Board of Directors of the Sandusky Library has, therefore, established the following policies for the Library system:
POLICY ON UNATTENDED CHILDREN
Children under age six (6) may not be left unattended in the Library without a responsible, non- library employee. Parents and/or responsible persons are accountable for their children’s behavior and safety while in the Library. Children over the age of six (6) and under the age of thirteen (13) should not be left unaccompanied in the Library for prolonged periods of time or on a repetitive daily or weekly basis. Small children must be accompanied in the elevator by a responsible, non-library employee.
CLOSING TIME PROCEDURES FOR UNATTENDED CHILDREN, 17 AND UNDER
If a staff member or security person observes an unattended child fifteen (15) minutes prior to closing, that staff member or security person will ask the child what his/her provisions are for getting home. If the child seems unsure, the staff member in charge of the Library or security staff will call the parents. If closing time arrives and the child is still in the Library:
- An attempt will be made to call the parents. If a parent is contacted, insist that the child be picked up immediately.
- If a parent cannot be reached, the police department will be contacted, with the request that someone pick up the child as abandoned.
- The staff member in charge or security staff and one other staff member will remain on the Library premises with the child until the parent, guardian, or police officer arrives.
- A copy of the Library policy on Unattended Children will be handed to the child’s parent(s).
- Under no circumstances shall a staff member take a child off Library premises.